FAQ's and General Questions About Bellevue Rugs

What types of handmade rugs do you carry?

We offer a curated selection of Persian, Indian, Afghan, Pakistani, and Nepalese handmade rugs. Each rug is handpicked for quality, authenticity, and design sophistication.

How do I know if a rug is truly handmade?

Check the back of the rug for visible knots and slight irregularities, indicating it’s hand-knotted. Machine-made rugs are uniform and often have a backing mesh or glue.

What sizes are available?

Our showroom features rugs in various sizes: 3×5, 5×8, 6×9, 8×10, 9×12, 10×14, and custom options.

Do you offer custom-made rugs?

Yes. We can help you design a custom rug in the size, color, pattern, and material you prefer.

What are the differences between Persian and Oriental rugs?

Persian rugs typically feature asymmetrical knots and intricate designs like medallions or florals. Oriental rugs vary by region but often include bold geometric or floral motifs.

Do you sell both new and antique rugs?

Yes, we carry a blend of new handmade rugs and antique or vintage pieces. Each is appraised and verified for quality.

Are your rugs ethically sourced?

Absolutely. We work directly with artisans and weaving cooperatives that follow fair trade practices.

How long does a handmade rug last?

With proper care, a handmade rug can last several decades—even generations.

Can handmade rugs be used in modern homes?

Yes! Our collection includes traditional, transitional, and modern styles that fit all interior aesthetics.

Are handmade rugs hypoallergenic?

Natural fiber rugs (like wool and silk) are better for allergy sufferers and help filter airborne particles.

How often should I clean my rug?

We recommend professional cleaning every 2-4 years, depending on foot traffic and household conditions.

Do you offer rug pickup and delivery for cleaning?

Yes. We offer complimentary pickup and delivery services for all rug cleaning and repair needs.

What cleaning method do you use?

We use gentle handwashing techniques tailored to each rug’s fiber, dye, and construction.

Can you remove tough stains like wine or pet urine?

Yes, we specialize in removing stubborn stains while protecting rug fibers and colors.

What’s included in your cleaning service?

Vacuuming, dusting, handwashing, rinsing, drying, grooming, and quality inspection.

How do I care for my rug between cleanings?

Vacuum regularly (suction-only), rotate the rug twice a year, and use a rug pad underneath.

Do you clean silk rugs?

Yes, we clean all types of handmade rugs including silk, wool, and bamboo silk.

Can I clean my rug at home?

We do not recommend home cleaning for handmade rugs. Improper cleaning may cause fiber damage or dye bleeding.

How long does the cleaning process take?

Usually 7–10 business days, depending on rug type and condition.

Will cleaning make my rug lose color?

No. We perform colorfastness tests to ensure colors remain vibrant and stable.

What types of repairs do you offer?

We handle fringe repair, edge binding, reweaving, patching, re-dyeing, and antique restoration.

Do you restore antique or damaged rugs?

Yes. Our experts specialize in restoring antique, vintage, and heirloom rugs.

Can I send photos for a repair quote?

Yes, you may email rug photos for a preliminary assessment and estimate.

How much does rug repair cost?

It varies by damage severity and craftsmanship needed. We provide detailed quotes after inspection.

Will the repairs be visible?

Our goal is seamless restoration. In most cases, the repairs are indistinguishable from the original weave.

What is rug appraisal?

We assess your rug’s origin, material, age, condition, and market value for insurance or resale purposes.

Do you offer rug resizing?

Yes, but it depends on the rug’s structure. Some pieces can be trimmed and finished appropriately.

Can you restore rugs with fire or water damage?

Yes, we offer advanced restoration services for fire, water, or mold-damaged rugs.

Is it worth repairing an old rug?

Often, yes. Handmade rugs gain value with age and can be restored to last for generations.

Can you match missing fringe or colors?

Absolutely. Our team matches original materials and dye tones as closely as possible.

Can I preview rugs at home?

Yes, we offer in-home rug previews. Select your favorites, and we’ll bring them to you for comparison.

Do I need an appointment to visit the showroom?

Walk-ins are welcome, but appointments ensure personalized attention from our design consultants.

What’s your return policy?

We do not accept returns, but in-home previews and consultations help ensure you’re fully satisfied before purchase.

Can I order a rug from outside Bellevue?

Yes. We ship nationwide and can assist you with video previews before purchase.

How do I choose the right size rug?

Our team will guide you based on room layout, furniture placement, and lifestyle needs.

Are rugs priced by size or quality?

Both. Larger sizes and higher knot densities tend to cost more. Rarity and age also influence value.

Do you offer payment plans?

Yes. Please inquire in-store about flexible payment options.

Can I get a rug appraisal with the purchase?

Yes, all high-value purchases come with an optional appraisal service upon request.

Do you offer design consultations?

Yes. Our team can help you choose styles, colors, and patterns to complement your space.

How do I choose the right rug color?

We suggest coordinating with your walls, flooring, and furniture. Neutrals, warm tones, or bold statements—our experts will guide you.