What to Expect with Your Free Estimate
Effective Date: May 4, 2025
Bellevue Rugs ("we," "our," or "us") is committed to protecting your privacy and ensuring you understand how your personal information is collected, used, and shared when you visit or interact with bellevuerugs.net, submit a quote request, schedule a pickup, or engage with any of our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Name, phone number, email address
- Physical address (for pickup/delivery)
- Rug details: type, size, photos
- Messages submitted through forms
- Preferred contact method
b. Automatically Collected Data
- IP address
- Browser type
- Device type
- Time zone
- Pages visited
- Time spent on site
- Referral source This is done through tools like Google Analytics, cookies, and server logs.
2. How We Use Your Information
- Respond to inquiries and provide quotes
- Schedule and coordinate rug pickup/delivery
- Fulfill services like rug cleaning, repair, or appraisal
- Improve website functionality and customer experience
- Send service-related updates or appointment confirmations
- For internal analytics and marketing optimization
3. Sharing Your Information
- Service Providers: Rug cleaning or repair specialists, delivery professionals, or partner vendors helping fulfill your request.
- Marketing Tools: Third-party platforms like Google Ads, Meta (Facebook), or email campaign software to improve our outreach.
- Compliance & Legal Obligations: If required to do so by law, court order, or other legal processes.
4. Cookies and Tracking Technologies
- Website analytics
- Remembering form entries and preferences
- Improving site speed and navigation
- Retargeting ads (via platforms like Google or Facebook)
5. Your Rights
- Request access to the data we have about you
- Request correction or deletion of your information
- Withdraw consent for communication at any time
- Request that we stop sharing data with third parties (to the extent possible)
6. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, partners). We are not responsible for their privacy practices. Please review their privacy policies before engaging.
7. Data Security
We implement standard security measures such as HTTPS encryption, firewall protection, and restricted data access internally. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect or store information from minors. If you believe a child has submitted information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top will be updated accordingly. Your continued use of our website or services after any change means you accept the revised terms.
10. Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please reach out:
- 📍 10350 NE 10th St, Bellevue, WA 98004
- 📧 bellevuerugsgallery@gmail.com
- 📞 (425) 236-9962